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Return and Exchange Policy for Promotional Products

Return Policy Promotional Products:

Unused and undamaged products in resalable condition can be returned within 30 days of purchase. Customer will be responsible for paying all shipping fees and at least 15% to 25% restocking fee depending on the item. If you receive damaged or defective items, they may be returned for a full refund. Customer is responsible for keeping all packing materials including the shipping label and contacting us immediately to file a claim. We will refuse unauthorized returns.

Ramp Returns:

We do not accept returns on ramps unless it is due to shipping damage. When you receive a ramp, inspect BEFORE signing off with shipping company. If there is any damage, do NOT sign for ramp and the shipping company will return to us for exchange and/or repair.

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